Draft replies
Prepare answers using the information your team provides. A person reviews sensitive replies before they go out.
Custom AI assistants
Get help with the work your team repeats.
We build an AI agent, a software assistant that can use your approved tools to handle one task. Your team reviews important actions and stays in control.
01 / Your week
The problem
- 01
Your team sorts the same kinds of requests in several inboxes every day.
- 02
People copy details between customer records, tickets, and documents before they can reply.
- 03
A promising demo has not become something your team can use safely at work.
02 / Examples
How we help
Send requests to the right person
Read incoming requests, gather the needed details, and send each one to the right team.
Prepare customer records
Add useful details from connected sources so someone can review the next step.
Keep routine work moving
Pass work between your inbox, requests, and other tools. A person handles unusual cases.
03 / The work
What you get
Included
- A working assistant for one agreed task
- Connections to the tools needed for that task
- Clear rules for what it may do and what a person must approve
- A record of its actions and a way to stop it
How we work together
- 01
Choose the task
You show us how the work happens today. Together we choose one task and a way to judge the result.
- 02
Build a first version
We connect the needed tools and show you example work. You tell us what needs changing.
- 03
Try it with your team
Your team reviews its work and approves important actions while we fix problems.
- 04
Put it to work
You approve wider use. We show your team how to review its actions and stop it.
04 / Your control
How you stay in control
- A person approves important actions before they happen.
- You can stop the assistant when needed.
- Your team can see a record of what it did.
- A named person handles questions and unusual cases.
05 / Questions
Common questions
What is an AI agent?
It is software that can use information and connected tools to help with a task. We agree what it may do and when a person must step in.
Will it send messages without our approval?
We agree which actions need a person's approval before it starts handling live work.
Can it use the tools we already have?
It can connect to tools such as inboxes, customer records, and ticket systems. We agree the exact connections together.
Your next step
Tell us what takes up your team's time
We will talk through the task and help you choose a first step.
Book a consultation
We reply within one business day with next steps.