Inbound requests sorted by hand
Questions arrive by email, forms, and support requests. Someone reads each one, decides who should handle it, and updates the customer record before anything moves.
Connect your inbox, customer records, and internal tools. Automate the routine work, with human approval where it matters.
We help teams that spend time sorting messages, updating customer records, and answering support requests. These are examples of the tasks we can take on.
Questions arrive by email, forms, and support requests. Someone reads each one, decides who should handle it, and updates the customer record before anything moves.
The team checks several tools to update customer records and prepare follow-ups. When that work slips, records go out of date and follow-ups are missed.
Requests sit until someone reads them, checks the customer's history, and drafts a reply. The queue grows when those people are busy.
We connect the tools your team already uses. You decide which steps need a person to approve them, who is responsible, and when to switch the work off. Your team can see what the system did.
Most of our work is custom AI assistants and workflow automation. We also plan, build, and support the tools around them.
Help your team handle repeat work, with a person approving important actions.
Move repeat tasks between your inbox, records, and other tools with less manual work.
Find a useful place to start with AI and get a clear plan for the next steps.
Get a dedicated AI helper for one role. We set it up and keep it running.
Help an AI assistant answer questions using the information your team already has.
Give customers a clearer website or give your team a tool that makes work easier.
Create text, image, or audio drafts your team can check before they are used.
Sort written requests, pull out key details, and prepare summaries for your team.
Help your team spot defined items in images or video and review uncertain cases.
Adapt AI writing for a specific task after checking whether a simpler approach will work.
We watch how your team does the task today, find where time is lost, and agree on what to improve.
We build a working version and test it with safe test versions of your tools.
We try it on real tasks. A person approves the steps you choose, and you can see what it did or switch it off.
We compare the results with the agreed measures before it takes on more work. Your team can still see what it did and switch it off.
An AI agent is software that can handle steps in a task, such as sorting incoming requests or drafting replies. We build it around the tools your team already uses. A person can check sensitive steps, see what happened, and switch it off.
We build tools that sort requests, find answers in your documents, draft replies, and help with repeated work. Our services include generative AI for creating drafts, computer vision for reading images, and natural language processing (NLP) for working with written language. We also offer LLM fine-tuning, which adapts an existing AI system to a specific task, plus AI planning, websites, and business tools.
LLM fine-tuning means adapting an existing AI writing system with examples from your work. It may help when the standard system struggles with your terms, formats, or unusual cases. We can assess whether that extra work is needed for your task.
Retrieval-augmented generation (RAG) lets an AI system look through your documents before answering a question. It can show the information behind a draft answer, so a person can check it. It does not remove the need to review important answers.
We start with one repeated task, such as sorting incoming emails. We agree on what the system can do, which steps a person must approve, and what we will measure. Your team can see what it did and switch it off.
For a clearly defined task, we aim to have a working trial in under 14 days. The actual timing depends on your tools, the access we need, and how ready your information is. Before the trial, we agree on who is responsible, which steps need approval, and what we will measure.
Tell us which task takes too much time. We will help you decide what to try first and how to tell if it helps.
We reply within one business day with next steps.