Find information in your documents with RAG

When the answer depends on your own documents or recent changes, staff may search several places before replying. This process looks in the sources you choose when a question is asked. It uses the relevant information to prepare an answer or next step.

Our RAG development service sets up this document search. The answer can still be wrong, so review remains part of the process.

We start with one question or task and agree which documents and systems can answer it. Your team decides which sources matter and how current they need to be. Keeping every source up to date at all times isn’t assumed.

When a question comes in, the process finds relevant passages in those sources. It can use them to sort the request, draft a response, or prepare the next action. Workflow automation can pass that work to the right person, team, or tool.

• Choose the question and the documents to search.
• Find relevant passages when the question comes in.
• Use them to prepare an answer or next step.

Finding a relevant passage doesn’t guarantee a correct answer. An unclear result can go to a person. Actions your team considers sensitive can wait for approval before anything continues.

The person responsible can see which sources were used and what the process did. The process can be stopped if needed. Some actions in connected tools may not be possible to undo.

We map the question, choose the sources, test how the information is found, and then try the complete task with review in place. You choose what to measure before using it more widely.

AI agent development can help prepare the response. AI consulting can help choose the first question and plan the trial.

A developer's examples of retrieval context, knowledge bases, and documentation in everyday AI work.

• Mar 30, 2026

  How to Become AI-Native: 5 Levels for Developers

  A practical five-level framework for moving from occasional AI assistance to durable, AI-native developer workflows built around context and judgment. →

• Inbound request routing Sort incoming requests, gather the information needed, and send each one to the right person, team, or system. →
• CRM enrichment Pull relevant details into a customer record and prepare the next response or action for a person to review. →
• n8n orchestration Use n8n to connect a repeated task across your tools, with clear rules and human review where needed. →

Bring a question your team answers by searching the same documents. We’ll choose the sources to check and where a person should review the answer.